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Regardless of their scale, organisational changes are, most often, unpredictable and worrisome. However, organisations must find the most effective ways to adapt to the changes from the environment where they operate.

This article presents the results of identifying and analysing the causes which are the main obstacles to the change management. Based on the study, we identify and express measures for building and developing the change capacity of an organisation. At the same time, we also identify the means by which the change capacity of an organisation can be improved given the research conducted and the analysis of certain works from the literature.

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