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Any organization brings together individuals working in groups of personalities , attitudes , education, value systems and different behaviors . Maintaining a perfect harmony is difficult, conflicts are inevitable. Conflict is a fact pervasive social reality there is no area that is not animated by a series of conflicts, and different magnitudes . By limiting the scope of the approach, we can say that organizations are always and in every aspect and animated troubled by conflict. Organizational conflict can occur when a person, group or department within a firm, for example, frustrates the objective to another .