RESEARCH CONCERNING THE PSYCHOLOGICAL STRUCTURE OF THE CONFLICT WITHIN THE ORGANIZATION
Autor (i): Maria-Elena, Gheordunescu
JEL: I15
Cuvinte cheie: conflict, organization, behavior, managers, employees, situation, approach
Abstract:
In the current society and in a very contradictory period, conflict has become an increasingly obvious reality. The profound changes that take place within the organizations generate a series of tensions, clashes, situations that favor the occurrence and triggering of this phenomenon. Conflicts are directly determined by communication, and effective communication skills. Solving conflicts also involves extensive processes of thought and creativity. Conflicts is manifest in terms of temperament, character, self-image, perceptions and social representations. At present, managerial practice shows that conflicting situations are used as strategies to obtain the best result at the expense of the progress of the other factors involved. On the one hand, the conflict is an abnormal state of activity, because it may have a dysfunctional character but, on the other hand, conflict is a natural element of the existence and evolution of the organization, functionally having a positive result when the conflicting situations are transformed into opportunities. The paper treats the issue of the psychological structure of the conflict within the organization, where each individual has its own set of objectives that are not always consistent with those of the institution in which they work because the attachment and involvement of those who make up the company manifests itself differently from case to case .
In the current society and in a very contradictory period, conflict has become an increasingly obvious reality. The profound changes that take place within the organizations generate a series of tensions, clashes, situations that favor the occurrence and triggering of this phenomenon. Conflicts are directly determined by communication, and effective communication skills. Solving conflicts also involves extensive processes of thought and creativity. Conflicts is manifest in terms of temperament, character, self-image, perceptions and social representations. At present, managerial practice shows that conflicting situations are used as strategies to obtain the best result at the expense of the progress of the other factors involved. On the one hand, the conflict is an abnormal state of activity, because it may have a dysfunctional character but, on the other hand, conflict is a natural element of the existence and evolution of the organization, functionally having a positive result when the conflicting situations are transformed into opportunities. The paper treats the issue of the psychological structure of the conflict within the organization, where each individual has its own set of objectives that are not always consistent with those of the institution in which they work because the attachment and involvement of those who make up the company manifests itself differently from case to case .
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