UNDERSTANDING EMPLOYEES NEEDS THROUGH CORPORATE SOCIAL RESPONSIBILITY
Autor (i): Andra Modreanu1 , Gabriela Nicoleta Andrișan2
JEL: M14, I31, J28
Cuvinte cheie: corporate social responsibility, employees, Maslow?s Pyramid, transactional model,
relational model, developmental model
Abstract:
The current competitive business environment implies that companies need to adopt a people-driven
orientation in order to succeed. Fulfilling the expectations of external customers has been one of the most
important priorities for many firms. Lately, more and more organizations have become aware of the vital role
employees also have as internal stakeholders and customers. Considering the essential part workers hold in
delivering business results, it is understandable why many companies seek to recruit and retain competent
employees. The paper intends to provide a comprehensive understanding of how corporate social responsibility
models can be used to satisfy the needs of employees based on Maslow's hierarchy applied to the work
environment. The results outline the importance of corporate social responsibility in attracting and retaining
valuable employees due to the concept’s contribution in meeting the expectations of individuals.