DIGITALISATION AND SUSTAINABILITY: IMPORTANT FACTORS TO BE TAKEN INTO ACCOUNT FOR FUTURE TOURISM MODELS
Autor (i): Maria-Anca, Craiu
JEL: Z32, Q56
Cuvinte cheie: tourism, digitalisation, technologies, sustainability, human presence
Abstract:
The coronavirus (COVID-19) pandemic has hit economies worldwide, but maybe one of the most affected
sectors is tourism, given the immediate and immense shock suffered by it.
Tourism represents a significant part of many economies, some of them highly dependent on the revenues
coming from it in order to improve citizen’s life and conditions.
Tourism, a sector built on people-to-people interaction, is one of the major vehicles for promoting culture
and advancing intercultural dialogue and understanding.
Besides the importance of this sector and the motivation of people in choosing tourism, the paper
highlights possible consequences of the pandemic on this sector and insights of how tourism might look like in
the future, as modern advanced technologies have come into our attention.
Maybe this crisis is also an opportunity to rethink and transform the relation of tourism with nature,
climate and economies.
So sustainability and digitalisation could be in the center of tourism’s recovery and in designing new
tourism business models.
I also wanted to add a “human” touch to the paper, so I ask for opinions from my co-workers regarding
the impact of COVID-19 on their travel plans and how do they see the tourism sector in the future.